Privacy notice
How Presko handles your personal information under the Data Privacy Act of 2012 (RA 10173).
Who is responsible
Presko Coffee is the personal information controller for the details you give us when you order on this site.
What we collect
- Your name, mobile number and email address.
- Your birthday, only if you choose to give it.
- Your delivery address and landmark, if you order delivery.
- Your order details, notes, payment method and the payment screenshot you upload.
- A one-way hashed form of your device's IP address. We cannot read the address itself; it exists only to stop repeated fake orders.
Why we collect it, and our lawful basis
- To prepare, confirm and hand over your order, and to message you on Viber about it. Basis: performing our contract with you, and your consent at checkout.
- To verify your payment from the screenshot you upload. Basis: performing our contract with you.
- To keep a record of your past orders so our team can serve you faster and resolve any dispute. Basis: our legitimate interest in running the shop.
- To send you promos, new items and a birthday treat — only if you ticked the separate optional box. Basis: your consent, which you may withdraw at any time.
Ordering never requires you to accept marketing. Those are two separate tick boxes, and declining the second one changes nothing about your order.
Who else sees it
- Our own team leaders on shift, so they can prepare and confirm your order.
- Our service providers, who process data on our instructions only: Supabase (database and file storage), Resend (email delivery) and Vercel (website hosting).
- Your courier, if you order delivery — you book them yourself and give them the address directly. We do not sell or trade your information to anyone.
How long we keep it
Order records and customer details are kept for 36 months from your last order, after which they are deleted or anonymised. Payment screenshots are kept only as long as needed to settle the order and any dispute.
Your rights
Under RA 10173 you may:
- ask what personal information we hold about you, and get a copy;
- have anything inaccurate corrected;
- ask us to delete or block it, where the law allows;
- withdraw your marketing consent at any time;
- object to how we process it; and
- complain to the National Privacy Commission.
How to reach us
Contact Mister Presko at mister.presko@preskocoffee.com. We answer requests within fifteen days.
Security
The site is served over HTTPS. Payment screenshots are stored in a private bucket that is never publicly readable — our staff view them through short-lived links that expire. Customer and order records are reachable only by signed-in staff.